"I am writing this letter to you to express gratitude and to say a massive thank you for all the support and help that Tozers have given us over such a difficult time.
Thank you to Tony Mills and all the team who worked incredibly hard on the case.
Both me and my wife would especially like to thank Susan Turner who is a credit to your company and an amazing lady. The case has taken so much out of us and Susan was always there with her calm and professional manner, assisting us with any queries and giving us reassurance when we needed it most. Susan Turner has played an instrumental role in our case and we cannot thank her enough."
Mr & Mrs Flory
"Laura is doing very well and is so happy to have constant companionship of her caregiver and nurses. I will be 65 in January and had not anticipated that I would be so grateful to have so much help as I got older. So once again many thanks to everyone at Tozers, Laura's life is good and my life is much easier."
Mrs Gaines, mother of Laura for whom Tozers acted and secured £6.5m
"Very friendly and understanding with all areas of my case. Everyone involved with the case strived to get the right result. Always friendly and helpful. Explained all aspects of the case thoroughly. Could always make contact with the solicitor when needed to. Overall service was excellent."
Kirsty Moore
"Very helpful / professional. Made us feel at ease when talking through emotional matters. Have been kept informed of progress at all times. Made us feel very welcome when visited offices."
Jane Hartley
"Thank you again for all your hard work on behalf of my mother and me".
Mrs C
"[I particularly liked] your competency, friendliness and the time you take out to explain issues to people."
Ms F on Endurance Arthur
"Very happy with overall service. Clair Hemming was very easy to talk to and very friendly."
Peter Hale
"We would like to express our sincere thanks in the way that all the team at Tozers dealt with and subsequently settled our case. In particular we would like to thank Mr Stuart Bramley and Tim Davies. There is no doubt this has been the most traumatic and upsetting thing we have ever had to face. We were always dealt with in an up most professional and sensitive nature and for that we are truly grateful. Without their expert help and advice we would not have the answers which we today have in helping us gain some degree of closure. This process, though harrowing, was something we needed to do in order to be able to progress and move to the future, we owe them out thanks for that too. We would also like to pay a special thanks to Tim Davies who deserves the recognition for his hard work, professionalism and sensitivity shown to us at all times, he is a credit to the team."
Mr and Mrs D
"We are relieved to know that everything is now resolved…. we could not have done it without you. Although the most professional of people, you were able to show empathy and that was always very reassuring. It made a daunting journey fairly bearable. We want to express our gratitude to Tozers as a company."
Mr & Mrs on Stuart Bramley
Dear Stuart & Tim,
"I would like to take the opportunity to thank you both for your support over the last few months, and we were very pleased with the outcome."
Mrs Carter
"Apart from the obvious fact that you won my case for me - I was very impressed at the speed of responses to any email I sent to Tim Davies. 10 out of 10 Tim."
Ms Gale